Privacy Notice

Byron dean property

Privacy Notice

The following privacy notice replaces all previous privacy notices published on www.byrondeanproperty.co.uk, and is written in accordance with General Data Protections Regulations (GDPR).

Byron Dean Property respects your privacy, and we are both committed and determined to protect your personal data. The purpose of our privacy notice is to inform you as to how we look after your personal data when you visit www.byrondeanproperty.co.uk, regardless of where you visit our website from. In this aim, we will also describe your privacy rights; how the data protection law protects you and, by referring to the relevant sub-pages of our website, our respective cookies policy, alongside our website term and conditions.

1. WHO BYRON DEAN PROPERTY LTD. ARE AND INFORMATION FOR YOUR REFERENCE

What is the purpose of our privacy notice?

Our privacy notice aims to give you information on how Byron Dean Property Ltd. collects and processes your personal data via your usage of www.byrondeanproperty.co.uk, including any data you may provide through our website; when you complete an email enquiry form; send us an email enquiry, and, or, utilise our services.

www.byrondeanproperty.co.uk is not intended for children and we do not knowingly collect data relating to children.

As a user of our website, you must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you. By taking the time to do so, you are fulfilling your responsibility as a user of www.byrondeanproperty.co.uk to make yourself fully aware of how, and why, we are using your data.

Byron Dean Property Data controller(s)

Details for Byron Dean Property Ltd. are found on this website. Our privacy notice is issued on behalf of Byron Dean Property Ltd. so that when we mention Bryon; Byron Dean and / or Byron Dean Property, “we”, “us” or “our” in our privacy notice and website proper, we are referring to Byron Dean Property Ltd. as the relevant company responsible for processing your data. Byron Dean Property Ltd. will advise you who will become your appointed controller for your data when you choose to appoint Byron Dean Property Ltd. for our services. For all data related matters, please feel free to contact Byron Dean Property Ltd. by emailing byron@byrondeanproperty.co.uk

For the benefit of our website users, and to provide clarification:

Byron Dean Property Limited is the data-controller and responsible for data on www.byrondeanproperty.co.uk
Third-party links outside of Byron Dean Property’s control

www.byrondeanproperty.co.uk may include links to third-party websites, plug-ins and applications. Clicking on any such links, or enabling any such connections, may allow third parties to collect or share data about you. Given this knowledge, it is important to accentuate Byron Dean Property Ltd. do not control any such third-party websites, and bear no responsibility for the privacy statements associated with the latter.

When you leave byrondeanproperty.co.uk, we actively encourage you to read the privacy notice of every website you visit.

2. THE PERSONAL DATA BYRON DEAN PROPERTY LTD. COLLECTS ABOUT YOU

Personal data, or personal information, refers to any details about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioner’s Office by accessing www.ico.org.uk.

Byron Dean Property Ltd. may collect; use; store and transfer different kinds of personal data about you. In order to provide clarification in respect of this data, the following has been provided for the user’s reference and benefit:

Identity Data

Includes your title; first name and surname; gender and marital status.

 Contact Data

Includes email address(es) and telephone number(s).

Technical Data

May include your login data; internet protocol addresses; browser type and version; social media handles; browser plug-in types and versions; time zone setting and location; operating system and platform, in addition to other technology on the devices you use to access byrondeanproperty.co.uk

Profile Data

May include previously used services; your personal interests and preferences; feedback and survey responses.

Usage Data

May include information about how you use www.byrondeanproperty.co.uk; services and operating systems.

Marketing and Communications Data

May include your preferences in respect of receiving marketing communications from Byron Dean Property Ltd., our third parties and your communication preferences.

Byron Dean Property Ltd. does not collect any Special Categories of Personal Data about you. Special Categories include details about your race or ethnicity; religious or philosophical beliefs; sex life; sexual orientation; political opinions; trade union membership, in addition to information relating to your health, genetic and biometric data. Moreover, Byron Dean Property Ltd. does not collect any information about criminal convictions and offences.

If you fail to provide Byron Dean Property with your personal data

Where Byron Dean Property Ltd. needs to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we share with you, or, the contract we are attempting to establish between us. In this case, we may have to cancel a product or service you have with us, but will always provide notification and advise accordingly should this ever be the case. 

3. HOW BYRON DEAN PROPERTY LTD. COLLECTS YOUR PERSONAL DATA

Byron Dean Property Ltd. uses different methods to collect data from and about you including, but not limited to, the following mediums:

• Directly – You may provide your identity and contact details by filling in forms or by corresponding with us by directly via postal mail; telephone, email or otherwise. This includes personal data you provide when you:

  • Enquire about our services and / or fees;
  • Subscribe to any one of our services or publications;
  • Request marketing or any service-related details to be sent to you;

• Automated technologies where we may monitor your use of www.byrondeanproperty.co.uk, including how many times you visit us; which pages you click to view; website traffic data; location data; web-logs and other communication data whether required for billing purposes or otherwise; the originating domain name of a user’s internet service provider; IP address; operating system and browser type. This information helps us to build a profile of our users. Most of this data will be aggregated or statistical, thus meaning that we will not be able to identify you individually.

• Third parties or sources available publicly where we may receive personal data about you from various third parties and public sources as detailed below:

  • Analytics providers such as Google based outside the EU;
  • Advertising networks such as Google AdWords based outside the EU;
  • Search information providers such as Google based outside the EU;
  • Contact, financial and transaction data from providers of technical, payment and delivery services based inside the EU;
  • Identity and contact data from publicly available sources such as Companies House and the Electoral Register based inside the EU;
  • Identity and contact data from providers to enable us to comply with anti-money laundering regulations.
4. HOW BYRON DEAN PROPERTY LTD. USES YOUR PERSONAL DATA

Byron Dean Property Ltd. will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract – This means processing your data where it is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract.
  • Legitimate Interest – This means the interest of our business in conducting and managing our business to enable us to provide you with the best possible service, in conjunction with the most secure experience. Byron Dean Property Ltd. takes steps to ensure we consider and balance any potential impact on you (both positive and negative), in addition to your rights as a user of our website and services before we process your personal data for our legitimate interests. Byron Dean Property Ltd. does not use your personal data for activities where our interests are overridden by the impact on you, unless we have your consent or are otherwise required or permitted to by law. Further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities can be requested by emailing byron@byrondeanproperty.co.uk
  • Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
  • Technical Data – May include your login data; internet protocol addresses; browser type and version; social media handles; browser plug-in types and versions; time zone setting and location; operating system and platform, in addition to other technology on the devices you use to access www.byrondeanproperty.co.uk
  • Marketing and Communications – May include your preferences in receiving marketing communications from us and our third parties, in addition to your communication preferences.
  • Profile Data – May include services previously provided by us to you as our client or customer; your interests; preferences; feedback and survey responses.
  • Identity Data – May include your first name; middle-name; last name; title; date of birth; gender; national insurance number and photograph.
  • Contact Data may include your home, work and, or, billing address; email address and telephone numbers.
PURPOSES FOR WHICH BYRON DEAN PROPERTY LTD. USES YOUR PERSONAL DATA

In order for us to simply purposes for which we may use your personal data, the table as detailed below describes all of the ways we plan to use your personal data, in conjunction with the legal bases we rely on to do so:

(Please note that Byron Dean Property Ltd. may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need specific details relating to the legal ground by emailing byron@byrondeanproperty.co.uk.

Purpose / Activity Type of data Lawful basis for processing including basis of legitimate interest to register you as a new customer:

Identity;

(b) Contact Performance relating to a contract we share with you

To deliver relevant website content and advertisements to you and measure and understand the effectiveness of our advertising:

Identity;

(b) Contact;

(c) Profile;

(d) Usage;

(e) Marketing and Communications;

(f) Technical necessary for our legitimate interests to study how you as our clients and customers use our products and services; to develop our service offering; to grow our business, and to inform our marketing strategy.

To use data analytics to improve ww.byrondeanproperty.co.uk, our products / services; marketing, customer relationships and experiences:

Technical;

(b) Usage necessary for our legitimate interests to define types of customers and clients for our products and service offering; to keep our site updated, optimised and relevant; to develop our business and to inform our marketing strategy.

To make suggestions and recommendations to you about goods or services that may be of interest to you:

Identity;

(b) Contact

(c) Technical

(d) Usage

(e) Profiling necessary for our legitimate interests to develop our products and services in support of the growth our business

Byron Dean Property Ltd. Marketing

Byron Dean Property Ltd. strives to provide you with the right to exercise your choice regarding certain personal data uses, particularly around marketing and advertising.

Byron Dean Property Ltd. would like to send you information about our services, events, and news which we believe may be of interest to you. 

In this aim, you as our clients and customers will receive marketing communications from us if you have:-

1) Requested information from us or have used our services;

2) Completed an online web form and consented to receive information from us;

3) Attended an event hosted by us previously;

4) Signed up to receive a newsletter;

5) Are a professional intermediary of Byron Dean Property Ltd.

If you wish to stop receiving marketing communications from us, please email byron@byrondeanproperty.co.uk at any time so that we can fulfil your request. 

In the event where you choose to opt out of receiving marketing communications from us, please note that this decision will not apply to personal data provided by you to Byron Dean Property Ltd. as a result of a service experience.

Promotional offers from Byron Dean Property Ltd.

Please note we may use your identity; contact; technical; usage and profile data to form a viewpoint on what we think you may want or need, or what may prove to be of interest to you. This is how we determine which products, services and offers may be relevant for you.

In order for us to facilitate the above, you will receive marketing communications from Byron Dean Property Ltd. if you have requested information from us, appointed us to represent you, or utilised our services and, in each case, have not opted out of receiving the marketing communications as detailed. 

Third-party marketing

Please note Byron Dean Property Ltd. will seek your express opt-in consent before we share your personal data with any company outside of Byron Dean Property Ltd. for marketing purposes.

Opting out from Byron Dean Property Ltd. marketing

Please note that you can request the cessation of marketing communications at any time by emailing byron@byrondeanproperty.co.uk

In the event where you opt out of receiving marketing communications from Byron Dean Property Ltd, please note that this will not apply to personal data provided to Byron Dean Property Ltd. as a result of appointing us to represent you; utilising our services; subsequent service experience or other transactions facilitated with us.

Cookies

Please note that you can set your browser to reject all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of byrondeanproperty.co.uk may become inaccessible or will not function properly. For more information about the cookies utilised by www.byrondeanproperty.co.uk, please refer to our cookie policy.

Change of purpose

Byron Dean Property Ltd. will only use your personal data for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please feel free to email byron@byrondeanproperty.co.uk and we will do our utmost to provide you with the explanation you are seeking. 

If we need to use your personal data for an unrelated purpose, Byron Dean Property Ltd. will notify you accordingly and will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent in compliance with the above rules where this is required or permitted by law.

5. WHO BYRON DEAN PROPERTY LTD. SHARES YOUR PERSONAL DATA WITH

Byron Dean Property Ltd. may have to share your personal data with the parties outlined below for the purposes detailed in paragraph 4 above:

  • Internal Third Parties such as Group Companies and Associates;
  • External Third Parties Service: for example, IT software providers;
  • Providers of IT and system administration services;
  • Professional advisers acting as processors including lawyers; bankers; auditors and insurers based in the United Kingdom who provide consultancy; banking; legal; insurance and accounting services;
  • HM Revenue & Customs; regulators and other authorities acting as processors based in the United Kingdom who require reporting of processing activities in certain circumstances;
  • Third parties to whom we may choose to sell, transfer, or merge parts of Byron Dean Property Ltd. or our assets. Alternatively, Byron Dean Property Ltd. may seek to acquire other businesses, or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat your data in accordance with the law. Byron Dean Property Ltd. does not allow any of our third-party service providers to use your personal data for their own purposes, and only permit them to process your personal data for specified purposes in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Some of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission, or;
  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe, or;
  • Where we use providers based in the United States of America, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the United States.

If none of the safeguards detailed above are available, Byron Dean Property Ltd. may request your explicit consent to the specific transfer.

Please note that you will have the right to withdraw this consent by emailing byron@byrondeanproperty.co.uk, and can request further information relating to the specific mechanism used by us when transferring your personal data out of the EEA by using the same contact provided at any time. 

7. DATA SECURITY

Byron Dean Property Ltd. have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we take steps to limit access to your personal data to employees, agents, contractors and other third parties who have a business need to know – The former will only process your personal data on our instructions and they are subject to a duty of confidentiality. Moreover, Byron Dean Property Ltd. have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. DATA RETENTION

Byron Dean Property Ltd. will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting and, or, reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data; the potential risk of harm from unauthorised use or disclosure of your personal data; the purposes for which we process your personal data, in addition to as to whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we are obliged to keep basic information about our customers and clients (including contact, identity, financial and transaction data) for six years after they cease being customers and clients for tax purposes.

In some circumstances, you can ask us to delete your data – Please see below for further information: –

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

9. YOUR LEGAL RIGHTS

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;
  • The right to request that we provide you with your personal data and, where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable – i.e.: – Where our processing is based on consent, or is necessary for the performance of our contract with you, or where we process your data by automated means;
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to our processing of personal data, where applicable – i.e.: – Where data processing is based on our legitimate interests (or in performance of a task in the public interest / exercise of official authority); direct marketing or processing for the purposes of scientific / historical research and statistics.

If you wish to exercise any of the rights set out above, please email byron@byrondeanproperty.co.uk

No fee required – with some exceptions

Please note, you will not have to pay a fee to access your personal data, or to exercise any other of your personal data rights. However, Byron Dean Property Ltd. reserves the right to charge a reasonable administration fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What Byron Dean Property Ltd. may need from you

Byron Dean Property Ltd. may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data, or to exercise any of your other rights. This is a security measure to ensure that your personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Your time limit to respond

Please note we try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex, or you have made a number of requests. In this case, Byron Dean Property Ltd. will notify you and keep you updated accordingly.

10. THIRD-PARTY LINKS

www.byrondeanproperty.co.uk may include links to third-party websites, plug-ins, and applications. 

Clicking on those links, or enabling those connections, may allow third parties to collect or share data about you. Byron Dean Property Ltd. does not control these third-party websites, and we are not responsible for their privacy statements. 

When you leave www.byrondeanproperty.co.uk, we encourage you to read the privacy notice of every website you visit.

11. CHANGES TO OUR PRIVACY NOTICE, AND YOUR DUTY TO INFORM BYRON DEAN PROPERTY LTD. OF CHANGES

This version of our privacy notice was last updated on 08th October, 2020 – Historic versions can be obtained by emailing byron@byrondeanproperty.co.uk

Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.

12. YOUR QUERIES, REQUESTS OR CONCERNS

To exercise all of your relevant rights, queries or complaints in relation to our privacy policy, or any other data protection matter between you and Byron Dean Property Ltd., please email byron@byrondeanproperty.co.uk

If this appropriate course of action does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office by telephoning 0303 123 1113; by engaging with the Information Commissioner’s Office via live chat using https://ico.org.uk/global/contact-us/live-chat/; by emailing the Information Commissioner’s Office by accessing https://ico.org.uk/global/contact-us/email/; or by writing to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.

As detailed in paragraph 11, our Privacy Notice was last updated on 08th October, 2020. 

If you require any further information about our Privacy Notice, please email:

byron@byrondeanproperty.co.uk

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